About ROP
11.04.2017
- The Royal Orchid Plus Program is open to any person 2 years of age or older who has a mailing address in any country which has not prohibited participation in frequent flyer programs.
- Corporations or other legal entities can not be enrolled as members.
- Only one person may be enrolled per Royal Orchid Plus account. Membership will be listed under the participant’s full name in English including title (Mr., Mrs., etc.).
- Membership numbers and accrued mileage are non-transferable from one program to another or one member to another under any circumstance. Retroactive credit on THAI or participating airline partners will not be given for flights taken prior to enrollment. You can utilize your membership card to start accumulating miles immediately.
- THAI reserves the right to cease mailing of the Royal Orchid Plus Program updates and related materials to any member who has not accumulated mileage for a 4-month period. THAI also do not take responsibility fro any disruption or loss of program updates or literature as well as submitted documentation due to postal service failure or strike.
- Miles, subject to paid fares, can be earned on all scheduled THAI or Star Alliance flights except on code-share flights with non-THAI operated aircraft and/or non-Star Alliance / partner operated aircraft. Miles are also earned on flights operated by THAI’s designated partners operated aircraft.
- Individuals traveling on Award tickets, infant fares, unpublished fares, free tickets, no value tickets, agency/industry discount tickets, denied boarding tickets, barter tickets and all non-revenue tickets do not qualify for flight mileage credit.
- Any tax liability or surcharges, arising from the redemption of Awards is the sole responsibility of the member and THAI makes no warranty or representation in relation to such tax liability or surcharges.
- Miles will remain in member’s account for 3 calendar years after the year in which they are accrued. Any miles not redeemed by December 31st will expire and can not be used thereafter. Expiring miles in each calendar year must be redeemed for an Award by December 31st. Expiring miles that are not redeemed by this date are void and deleted from accounts.
- Accounts in which mileage accrual ceases for a full 2 years period are designated as dormant and closed after the expiration of any remaining mileage. New accounts which do not record an accrual activity within 12 months after enrollment are also closed.
- THAI may change the Royal Orchid Plus Program rules, regulations, benefits, conditions, of participation or mileage levels, in whole or in a part at any time with or without notice, even though change may affect the value of the mileage or Awards already issued. THAI may change or terminate Program Partners, withdraw, limit, modify or cancel any Award, increase the mileage required for any Award, modify or regulate the transferability of Awards or benefits, add unlimited number of blackout dates, or limit the number of seats available to any or all destinations.
- The selling, purchasing, bartering or exchanging of Award tickets for compensation is expressly prohibited by Royal Orchid Plus Program.
- THAI reserves the right to terminate the Royal Orchid Plus Program at any time.
